Communications Operator 1 – City of Coquitlam

18 July 2023

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Communications Operator 1

Regular Full-Time (2 positions)

We acknowledge with gratitude and respect that the name Coquitlam was derived from the hən̓ q̓ əmin̓ əm̓   word kʷikʷəƛ̓ əm (kwee-kwuh-tlum) meaning “Red Fish Up the River”. The City is honoured to be located on the kʷikʷəƛ̓ əm (Kwikwetlem) traditional and ancestral lands, including those parts that were historically shared with the sq̓ əc̓ iy̓ aɁɬ təməxʷ (Katzie), and other Coast Salish Peoples.

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you!
 
The City of Coquitlam is currently recruiting two regular full-time Communications Operator 1’s to join our amazing Operations team. If you are interested in civilian police work and you are looking to make a difference in the community, this may be the job for you.
 
In this position, you will work as part of a team while responding to 911 emergency and non-emergency calls for service. You will employ your exceptional listening skills to extract pertinent information from callers, enter critical details into police systems, and remain calm in stressful circumstances. Accuracy of work is key in taking reports and creating files and strong computer and keyboarding skills are essential.
 
The ideal candidate is a respectful and diplomatic individual who possesses sound judgement and decision making skills. You are poised and tactful, with the ability to make decisions quickly and accurately. Considerable geographical knowledge of the Tri-Cities and surrounding area is preferred. A minimum requirement is a high school diploma and additional education or training in criminology, psychology, law, conflict resolution, crisis intervention, or other related fields will be considered an asset. There is also a requirement to obtain and maintain an Enhanced RCMP Security Clearance as a condition of employment.
 
This position offers a CUPE hourly rate of $26.87 – $31.56 (2022 rates) plus an excellent benefits package.
 
Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!
 
Applicants under consideration will be required to undergo an enhanced policy clearance (with no adverse reports).
 
Please apply online at www.coquitlam.ca/careers by 11:55 pm on August 4, 2023.
 
The City of Coquitlam is an Equal Opportunity Employer.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.