Compliance and Training Agent – City of Vancouver

12 July 2023

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Job Description

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Compliance and Training Agent

Requisition ID: 38992 

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
Reporting to the Street Operations Superintendent II: Regulatory Compliance, Training & Flex Operations, the Compliance and Training Agent will work with a customer service focus, to co-own safety within their assigned portfolios and employee groups. They will be responsible for analyzing operating procedures, materials, equipment and conditions at work sites to determine risks of injury and occupational disease, and also for developing and implementing measures for controlling workplace hazards and limiting loss and liability for City. In partnership with assigned business units, the Compliance and Training Agent will also be responsible for ensuring compliance with OH&S Regulations and Standards, City Policies, Programs and Procedures related to OH&S. They lead in implementation and coordination of safety measures, and review promoting continuous improvement.

This position is required to anticipate, recognize, evaluate and assist in the development of practical controls for safety hazards and compliance, and will interact with a diverse group of people including, but not limited to, employees, managers, supervisors, unions, WorkSafeBC, BC Municipal Safety Association, vendors and other internal or external stakeholders.

The Compliance and Training Agent may be assigned to and/or rotated through various City operations and locations.

Specific Duties and Responsibilities

  • Develops and implements safety programs, systems and approaches.
  • Promotes and facilitates the hierarchy of controls for hazards.
  • Audits and inspects work sites, and conducting safety and health audits.
  • Examines plans for buildings and equipment and making safety and ergonomic related recommendations.
  • Leads or manages accident and incident investigations and ensure corrective actions are completed.
  • Keeps up with the best practices and legislative changes.
  • Implements and monitors compliance with new or existing corporate or departmental safety and health programs.
  • Leads OH&S regulatory compliance in partnership with Operations.
  • Provides recommendations at the departmental or corporate level to improve programs.
  • Monitors and corrects performance, relating to OH&S, of management, supervisors and unionized staff liaising with the managers. This may include participation in progressive discipline.
  • When deemed necessary, halts all work being performed until a safety issue is resolved.
  • Manages any Refusals of Unsafe Work per the BC OH&S Regulation and corporate procedures.
  • Assesses needs and provide safety related training, liaising with Operations.
  • Assesses needs, and coordinate delivery of health programs such as hearing testing and vaccinations.
  • Conducts occupational hygiene sampling and author reports with recommendations for corrective actions.
  • Assists in the procurement of and manage, when required, occupational safety or hygiene contractors/consultants.
  • Coordinates, delivers or monitors orientations for new or transferred staff and/or contractors and consultants, as needed.
  • Identifies the need for, and lead or update, hazard identification and risk assessments.
  • Facilitates the administration of City programs such as Confined Spaces, WHMIS and incident investigations.
  • Identifies the need for new Standard Operating Procedures (SOPs), facilitate the creation with supervisors and staff, write and/or update SOPs.
  • Analyzes and produces statistics, metrics and reports related to OH&S as prescribed.
  • Ensures compliance with first aid requirements.
  • Monitors collection of information and entry of WSCB Investigations.
  • Leads emergency scene management for work related incidents.
  • Attends Safety Committee meetings as a safety specialist working closely with representatives to ensure meetings occur, are documented as required and meet objectives.
  • Identifies, assess and address OH&S issues as they are raised with management team, staff and safety committees.
  • Develops and complete action plans relating to findings and corrective actions in inspections, audits, safety committee meetings, management meetings and investigations.
  • Disseminates OH&S information to management, supervisors and staff and staff: develop Safety Talk materials as needed.
  • Liaises with WSBC staff on inspections, incident investigations and consultation.
  • Keeps Manager, Organizational Safety, apprised of emerging issues and critical incidents.
  • Other duties/responsibilities as assigned.

Education and Experience:

  • Degree, Diploma or Certificate in Occupational Health and/or Safety, Construction Safety with three or more years of experience leading an operations team in Occupational Health and Safety or other related field or, an equivalent combination of education, training and experience.
  • Professional Designation (or working towards): CRSP, ROH, NSCO, or CIH preferred.
  • Post secondary education in adult education, advanced technical school courses in a related discipline such as site safety officer, or heavy equipment operator training is an asset.
  • Experience working in the public sector operations or a unionized environment is an asset.

Knowledge, Skills and Abilities:

  • Considerable knowledge of the methods, materials, tools and equipment applicable to a unionized operations environment.
  • Considerable regulatory knowledge and demonstrated practical application of occupational health and safety policies and programs in a unionized operations environment.
  • Knowledge of training, coaching, mentoring and performance management practices.
  • Excellent interpersonal and communication skills including technical writing, facilitating meetings, giving presentations and the ability to influence and promote teamwork and build relationships with a broad range of stakeholders.
  • Strong management and facilitation skills to plan and manage the health and safety programs and manage safety investigations.
  • Strong computer skills in Microsoft Office applications such as Outlook, Word, Excel and PowerPoint, and in SAP and Hansen.
  • Ability to manage change and assist people with adapting to change at all levels of the Organization.
  • Ability to compile, draft and maintain correspondence, spreadsheets, reports, presentations and minutes.
  • Ability to work well under pressure, handle multiple tasks and changing priorities with tight time frames.
  • Ability to work collaboratively within a team environment.
  • An aptitude to provide an outstanding experience for clients.
  • Proven decision making and problem solving skills.
  • Ability to perform functions of the position with minimal supervision.
  • Strong multi-tasking, time-management, negotiation and communication (verbal and written) skills.
  • Strong diplomacy skills with an ability to be flexible and also give and take direction well. 
  • Excellent documentation and time management skills.
  • Strong computer literacy skills.
  • Local area travel is a requirement.

Driver’s License and Record Checks:

  • A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record (where required).
    • 5 years accumulation of no more than 9 points, not in excess of 3 points per single year.
    • 3 years accumulation of no more than 1 preventable work related driving or equipment operating accident in any single year.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: September 2023 

Salary Information: Salary Range 80: $92,864 to $116,070 per annum
Positions available: 3

Application Close: August 2, 2023

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion. 

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