Customer Service Representative – Recreation – District of Saanich

19 June 2023

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Job Description

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DISTRICT OF SAANICH
PARKS, RECREATION AND COMMUNITY SERVICES
SAANICH COMMONWEALTH PLACE

CUSTOMER SERVICE REPRESENTATIVE

Permanent Part Time Position

Saanich Commonwealth Place is seeking a permanent part-time Customer Service Representative to establish and maintain working relationships with the public and staff.  This position involves extensive contact in person and over the phone; taking payment for all recreation programs and services as well as operating a multiple line switchboard. The successful candidate will perform a variety of clerical tasks including providing information on programs, services and other general enquiries for the department, operating various office equipment, and receiving, recording, and balancing daily shift deposits.   
 
Requirements include: Grade 10; three months experience on office machines such as POS terminal, calculator, computer and including working in a customer service capacity; and basic keyboarding skills. Candidates with an equivalent combination of education and experience may be considered.
 
The successful candidates will work a minimum of 14 hours per week with varying shifts including evenings and weekends.
 
This is a C.U.P.E. Local 2011 position with a wage of $30.16 per hour and an excellent benefit package.  Job description and competition information can be found at www.saanich.ca.  Please apply by 11:45 p.m. on THURSDAY, June 29, 2023 quoting competition 23204 to: Human Resources, District of Saanich, 770 Vernon Avenue, Victoria, BC, V8X 2W7. As a component of the selection process, testing will be conducted.  While we thank all applicants for applying, only those under consideration will be contacted.
 
The District of Saanich is recognized as one of BC’s Top Employers for 2023. As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and provide excellent services to our citizens. We strive to attract and retain passionate and talented individuals of all backgrounds, demographics, and life experiences.  If you require any adjustments to enable participation at any stage of the recruitment process, please contact in confidence accessibilityHR@saanich.ca.