hotel front desk clerk – Watson Lake, YT – Job posting

25 July 2023

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Job Description

  • Anywhere

Overview

Languages

English

Education


  • Secondary (high) school graduation certificate

Experience


7 months to less than 1 year

Work setting

  • Hospitality industry
  • Staff accommodation available
  • Staff accommodation provided
  • Room and board provided
  • Hotel, motel, resort
  • Rural area
  • Remote location
  • Willing to relocate

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Word processing software
  • Internet

Additional information

Security and safety

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Employment groups

Help – Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.