Manager of Bylaw Services – City of Courtenay

23 June 2023

Apply for this job

Email *

Job Description

  • Anywhere

City of Courtenay

Manager of Bylaw Services

The City
The City of Courtenay is situated on the east coast of central Vancouver Island, within the traditional lands of the K’ómoks First Nation. Accessible by land, sea or air, Courtenay is a culturally diverse community that offers supernatural beauty at its doorstep. The City (approximate population 25,000) is the urban and cultural hub of the larger community, the Comox Valley (approximate population 65,000).

The City is governed by a Mayor and six Councillors. The City Manager (CAO) is responsible to Council for managing all City operations. The Corporate Services Department is one of seven departments reporting to the CAO. Our organization’s culture is demonstrated by our Corporate Mission and Core Values

The Opportunity
A regular full-time exempt position exists for a solutions-oriented and community-minded individual to join the Corporate Services Department as the Manager of Bylaw Services.
The Manager of Bylaw Services is responsible for developing regulatory tools, leading bylaw related projects, organizing, planning, directing and coordinating the operations of the Bylaw Services Division, including the supervision of staff, and prepare and present reports to City Council. The position will provide leadership on the development of bylaw policies, safety related initiatives, and maintain positive and collaborative relationships with the community, contributors, and internal departments.
Although this position does not directly manage the municipal employees of the RCMP, the Manager of Bylaw Services is responsible for working with the RCMP Detachment Services Manager to develop the annual budget, and in support of the municipal employees in accordance with the Collective Agreement.
The Manager of Bylaw Services will proactively foster dialogue between bylaw and support service non-profits, vulnerable populations, the RCMP, businesses, and the community. The position direct sensitive and rigorous investigations and leads related legal processes, responds to complex and/or serious complaints regarding alleged bylaw infractions, determines enforcement approaches, maintains and analyzes bylaw data and information, prepares and presents reports for Council, liaises with external legal counsel as necessary and assists the Director of Corporate Services on annual budgeting processes.  
The Successful Candidate Will Have: 

  • A bachelor’s degree in public safety or related discipline or diploma in public or business administration supplemented by specialized training in municipal law and regulation, law enforcement and/or community safety
  • Bylaw Enforcement and Investigative Skills Certificate – Level 2 or equivalent combination of education and experience
  • Minimum 5 years’ experience in municipal bylaw or law enforcement, with at least 2 years in a supervisory or management role overseeing bylaw compliance (an equivalent combination of education and experience may be considered)
  • Thorough knowledge of the acts and regulations pertaining to local government such as the Community Charter, Local Government Act, the Offence Act, Evidence Act, Police Act and Freedom of Information and Protection of Privacy Act
  • Thorough knowledge of municipal and provincial regulations relating to municipal bylaw enforcement and sound knowledge of court and council proceedings
  • Exceptional interpersonal, communication (written and oral), conflict resolution and mediation skills
  • Strong ability to interpret and apply City bylaws, associated regulations, policies and procedures, together with a good knowledge of courtroom and prosecutorial procedures
  • Sound knowledge of budget preparation and control
  • Considerable knowledge of computer systems and software, including the ability to work at an intermediate level with Office Suite.
  • Strong organizational, time-management, research, analytical, problem solving and decision-making skills
  • Ability to read, produce, analyze and interpret statistical data
  • Ability to effectively delegate tasks, manage priorities, oversee quality control, and meet deadlines
  • Ability to plan, assign and direct the work of personnel and lead, coach and motivate staff in a team environment
  • Ability to manage staff in a unionized environment in accordance with the Collective Agreement
  • Ability to apply tact and diplomacy in working effectively with staff and the public in sensitive and sometimes confrontational situations
  • Valid BC Class 5 Drivers License
  • Criminal Records Check
  • Training in emergency management, local government administration, leadership, mental health/ addictions and/ or trauma informed practice considered an asset.

This is a full-time permanent position. 
We offer the opportunity to live and work in a community surrounded by natural beauty along with an attractive salary and a comprehensive benefit package including:

  • A comprehensive health benefits plan including the City’s Employee and Family Assistance Plan
  • Enrolment in the Municipal Pension Plan                 
  • Annual vacation, cumulative sick plan and other paid leaves
  • Professional development & training opportunities

If you have the qualifications along with the passion to help Courtenay be the most livable City in British Columbia, then submit a resume outlining how you meet the qualifications with a covering letter clearly marked “Application – Manager of Bylaw Services”.  Submit your application online at
Notice Posted: June 22, 2023
Competition #22053