Microcomputer Support Specialist 1 – City of Burnaby

14 July 2023

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Job Description

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Microcomputer Support Specialist 1

Competition No.:
2023-196

Duration:
Temporary Full Time

Salary:
$4,493 – 4,678 – 4,865 – 5,068 – 5,279/month (2023 Rates)

Schedule:
70 hours bi-weekly

Special Notes:
Subject to Note ‘T’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement

Miscellaneous:

Last Updated:
6/23/23 12:40 PM

Description
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is technical work at the entry level in the provision of microcomputer user support services to the organization. An incumbent assists with the installation of software, hardware and network devices; configures systems and sets up accounts; remotely configures end- user desktops; installs upgrades and replaces components as required; assists in the deployment of software applications; keeps abreast of developments in microcomputer hardware and software and related matters; may perform clerical tasks related to departmental functions. Performs related work as required.

Qualifications include completion of a one year certificate program in computer information systems, preferably some related experience or an equivalent combination of training and experience. Sound knowledge of information technology components including hardware, software applications and patches, area networks, communications equipment, server and workstation operating systems. Some knowledge of the functions of the departments served and their requirements as applied to the work performed. Ability to install microcomputer hardware and software, and to assist in the deployment of software applications. Skill in the operation of equipment used in the work. A Driver’s License for the Province of British Columbia is required for this position.

This is a temporary full time position until December 31, 2023. 

The closing date for this competition has been extended until it is filled. New applications are welcome!

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted

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Visit us at www.burnaby.ca