Receptionist – Metis Nation British Columbia

26 June 2023

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Job Description

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Métis Nation British Columbia



Department of Operations and Administration

Permanent Full-Time (37.5 hours per week)

Provincial office – Station Tower (13401 – 108th Avenue, Surrey)

July 7, 2023

Administrative 1               

Salary Range:
$42,000 – $52,000 annually
Métis Nation British Columbia (MNBC) develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism, MNBC strives to build a proud, self-governing, sustainable Nation  in recognition  of inherent rights for our Métis citizens, assisting in the delivery of services based on policy, process, and specified regulations.

MNBC’s KAA-WIICHIHITOYAAHK (We take care of each other) Initiatives offers employees a competitive total compensation package including:

  • comprehensive group benefit package or health-care spending account and enrollment in the Municipal Pension Plan
  • 15 paid days per year for statutory and
  • cultural days (Indigenous Peoples Day, Truth and Reconciliation Day, & Louis Riel Day)
  • carpool, parking & public transit subsidies (Provincial Office only)
  • educational spending account and professional development allowances to provide annual funding to continue lifelong learning and skills upgrade.
  • remote workplace supports.
  • internal advancement & redeployment opportunities

Reporting to the Administrative Coordinator, the primary purpose of the Receptionist is to serve as the initial point of contact for citizens, visitors, staff, and board members to provide a warm welcome, and create a positive first impression. The receptionist handles incoming calls, directs them to the appropriate person or department, and offers excellent customer service


  • Performs reception activities such as receiving visitors, answering, and redirecting telephone enquiries, taking telephone messages when necessary, and handling routine enquiries regarding MNBC’s programs and services.
  • Ensures all opening and closing procedures are conducted day to day in accordance with standard operating procedures.
  • Provides a high-level of professional and friendly interaction when greeting visitors and working with all MNBC staff.
  • Notifies/alerts appropriate staff of emergency situations.
  • Maintain office security by monitoring access to the premises, issues visitor passes and maintain access logs, and ensures that only authorized individuals enter the building.
  • Performs a variety of administrative duties, including filing, photocopying, assembling binders/manuals, scanning, sorting, filing, and maintaining records in a confidential manner.
  • Prepares, organizes, and coordinates a variety of sensitive and confidential correspondence, memos, presentations, spreadsheets, and reports from internal and external sources.
  • Supports MNBC’s purchase process through record keeping, receiving payments, writing receipts, and forwarding appropriate documentation to the Administrative Coordinator.
  • Maintains MNBC’s conference room calendars.
  • Tracks and reports out on incoming calls, mail, and shipments.
  • Opens, date stamps and distributes incoming mail and prepares outgoing mail and completes courier slips and arranges for pick-up and delivery.
  • Arranges for maintenance/repair of photocopiers, ensures paper is stocked, and is responsible for maintaining an inventory of office supplies for reordering purposes.
  • Ensure all photocopies at HQ are in good working order and fully stocked with appropriate sizes of paper.
  • Advises the Administrative Coordinator of supply inventory levels and assists with replenishment orders.
  • Assists with the development and preparation of technical documents.


  • Diploma or certificate in Office Administration or related field. A combination of relevant experience, education, and training may be considered.
  • One (1) or more years of experience working in a large office environment.
  • Demonstrated ability to effectively communicate both verbally and in writing.
  • Experience handling confidential information
  • Experience typing, proofreading, and formatting a variety of documents.
  • Knowledge of general office systems and procedures, including electronic filing systems, office equipment, multi-line switchboard, photocopiers, etc.
  • Intermediate experience with Microsoft Office 365, Teams, Word, Excel, Power Point, an asset.
  • Knowledge and/or awareness of the Métis people in BC.


  • Other duties may be assigned as needed to help ensure the efficient operation of MNBC.
  • There will be a need to attend meetings and events which may require work and travel outside of normal business hours.
  • Ability to provide a satisfactory Criminal Record Check.

The above requirements are what MNBC is seeking in the ideal incumbent at the time of posting and are subject to change based on needs.  
Pursuant to section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Indigenous (First Nation, Métis or Inuit). All qualified candidates are encouraged to apply.
PLEASE NOTE THAT CANDIDATES MUST APPLY using “Receptionist – #23-082” in the subject line of the email. Please send your resume and cover letter to:
Chris Tupy
Senior Director of Operations and Administration
Métis Nation British Columbia