Recreation Clerk 2 – City of Burnaby

20 June 2023

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Job Description

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Recreation Clerk 2

Competition No.:
2023-211

Duration:
Regular Full Time

Salary:
$4,314 – 4,493 – 4,678 – 4,865 – 5,068/month (2023 Rates)

Schedule:
70 hours bi-weekly; Sunday & Monday 9:00AM – 5:00PM; Tuesday to Thursday 10:00AM – 6:00PM

Special Notes:
Subject to Note ‘S’ and ‘U’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement

Miscellaneous:

Last Updated:
6/20/23 8:22 AM

Description
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

This is a customer focused, front line contact work at a high volume and fast paced facility; involving answering a variety of enquiries related to activity programs, facility, and rental information. Provides information, assistance and direction to internal and external customers by telephone and over the counter; handles enquiries and complaints. The work includes but not limited to supervising and providing leadership and routine direction in work of one or more subordinates, complex clerical work that requires high attention to detail and multitasking day to day responsibilities that entails verifying and recording cash receipts, ensures adherence to cash handling and related departmental security procedures; updates and maintains a variety of departmental files, records, and procedural documents a recreation facility including such areas as reception and registration, centralized telephone registration and computerized telephone system, or all office support services in a facility. Provides updates and implement approved departmental service area business processes and procedures, attends departmental meetings; maintains inventory of point of sale merchandise, office and operational supplies. Makes routine decisions, enforces rules and regulations regarding the proper use of facilities in the absence of reporting supervisor. Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by commercial, and word processing courses, cash handling and supervisory experiences, sound related office or an equivalent combination of training and experience. Considerable knowledge to exercise initiative and make decisions related departmental policies, practices, rules, and regulations (e.g. safety). Sound knowledge of computer terminal, cash register and cash handling procedures, principles, and practices; of business English, spelling, arithmetic, and punctuation. Ability to assign, supervise, review, train and participate in the work of one or more subordinates, deal effectively with the public, staff and officials in supplying information and assistance related to facility operations; to prepare and maintain a variety of records, files and reports related to the work including cash receipts and bank deposit slips. Skill in the operation of the computer systems (CLASS/ACTIVENET) and equipment related to work and office computer applications (e.g. MS Word, MS Excel, POS, and CLASS software applications). A Driver’s License for the Province of British Columbia is required.

Please apply online by June 29, 2023.

Applicants under consideration will be required to consent to a Police Information Check.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted

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Visit us at www.burnaby.ca