Senior Library Public Service Associate – City of Vancouver

1 July 2023

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Job Description

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Senior Library Public Service Associate

Requisition ID: 38925

Company: Vancouver Public Library
Worksite:  nə́c̓aʔmat ct Strathcona, Carnegie

NOTE: This is one job posting with multiple positions; therefore, please submit one application only. In your cover letter, please refer to which schedule(s) you are interested in.

The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of responsive information services and a variety of library and literacy programs.  Under the guidance of a librarian, the incumbent assists in the planning of programming for children, teens and adults. The incumbent delivers programs for children, teens and adults. This position provides instruction and support to the public on to the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures

Job Requirements:

  • Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment


  • Completion of an undergraduate degree from a recognized university and two years’ experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.

Knowledge, Skills & Abilities:

  • Considerable knowledge of library methods, procedures and tools applicable to the work
  • Working knowledge of the objectives, organization, procedures, services and resources of the Library
  • Ability to pleasantly and effectively deliver children’s programs and services
  • Excellent oral and written communication skills.
  • Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
  • Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
  • Ability to participate in the maintenance of the library collection.
  • Pleasant and effective customer service skills.

Affiliation: CUPE 391
Employment Type: Posted Part-Time
Salary: $31.56 to $37.12 per hour 
Current Work Schedules: 

Schedule One – NCS (22 hours)
Thursdays, 5:10-9:10pm (4 hours)
Fridays, 5:10-9:10pm (4 hours)
Saturdays, 9:10am-5:10pm (7 hours)
Sundays, 9:10am-5:10pm (7 hours)

Schedule Two – CAR (20 hours)
Mondays, 12:40-9:10pm (7.5 hours)
Fridays, 12:40-910pm (7.5 hours)
Saturdays, 12:10-5:10pm (5 hours)

Schedule Three – CAR (22.5 hours)
Thursdays, 12:40-9:10pm (7.5 hours)
Fridays, 8:30am-5pm (7.5 hours)
Saturdays, 8:30am-5pm (7.5 hours)

Note: Work schedules may change with reasonable notice

Closing date: Monday, July 10th, 2023 at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system.  As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

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