Technical Support Specialist – Network and Telecom – City of Prince George

11 July 2023

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Job Description

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Technical Support Specialist – Network and Telecom 

REGULAR FULL-TIME
IT SERVICES / FINANCE & IT SERVICES DEPARTMENT

Put your technical expertise to use in a progressive IT environment that utilizes industry-leading technology, values innovation and prioritizes staff development! 

About Our Community:
Boasting a high quality of life and standard of living, Prince George has all the amenities of a large city mixed with the friendliness and appeal of a smaller community. It is a regional centre for close to 326,000 people for shopping, education, health care, the arts, and sports. Prince George’s central location in the province offers work/life balance with unparalleled access to four-season outdoor recreation activities that are complemented by a full range of urban amenities and a comprehensive transportation infrastructure that connects residents, businesses, resources, and agricultural products to markets around the world. And it is only a short drive to almost anywhere in Prince George – spend less time commuting  and more time doing what matters most to you! Discover all these opportunities and more!
 
About Our Organization:
The City of Prince George is committed to ensuring a positive, well-balanced work environment for its employees. With opportunities for employee training, wellness programs and professional development the City of Prince George offers a safe and supportive workplace in which to serve our community.
 
About The Opportunity:
As Technical Support Specialist, you will be the go-to expert for the City’s Network & Telecom Infrastructure and assist in the overall support of the City’s computing environment. In delivering network services, you will install, maintain, and manage a wide range of network devices from a hardware and software perspective. In delivering Telecom Services, you will focus on the design, installation, managing of accounts, devices and licenses, programming, configuration, integration, maintenance, documentation, and support. Excellent interpersonal and communication skills are required in this challenging technical role.
 
About Your Background:
This dynamic role is best suited for an independent and innovative self-starter with strong problem solving and organizational skills. To qualify for this role, you will have a diploma from a two-year Computer Technology program or degree in Computer Science or Information Technology from an accredited post-secondary institution and successful completion of a recognized networking certification. You have at least one year of related experience supporting corporate networks and/or VoIP phone systems. This is a progressive role with room for advancement, based on qualifications.
 
Why You Will Love Working for our IT Services team at the City of Prince George:

  • Enjoy a progressive role with room for advancement!
  • Work with an innovative and supportive team and enjoy a healthy work/life balance!
  • Enjoy a competitive wage of $36.04 – $44.45 per hour (wage under review) plus a comprehensive benefits and pension package. Compensation is based on level of qualifications.

 
Please refer to the job description for more details about this exciting career! If you are interested in joining our team, please apply by August 4, 2023 to:
http://princegeorgejobs.prevueaps.ca/jobs/

Move Up Prince George      City of Prince George
 
The City of Prince George thanks all those who apply, however only those selected for an interview will be contacted.