Transit Service Coordinator I – District of West Vancouver

19 July 2023

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Job Description

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TRANSIT SERVICE COORDINATOR I

(Casual)

Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.

The West Vancouver Transit Department is now accepting applications for a casual Transit Service Coordinator I. If you excel at multi-tasking in a fast-paced work environment and have a high degree of attention to detail, apply today for a great career opportunity!

This position is responsible for the day-to-day scheduling of drivers and buses to ensure the effective and efficient delivery of Transit service. The preferred candidate will possess: the ability to deliver exceptional customer service in person, by phone, and by email; the ability to understand and interpret departmental rules, regulations, policies, and procedures; a flexible schedule for working varied shifts; the ability to maintain positive working relationships with both internal and external contacts; proficiency with MS Word and Excel; and skill at troubleshooting complex logistical problems.

The successful candidate is familiar with the North Shore and surrounding area and possesses Grade 12 education supplemented by computer, and customer service courses or a combination of education and practical experience in a similar environment. Relevant public transit or charter bus operations experience would be considered an asset. A valid Class 5 Driver’s Licence is required.

The successful candidate is required to supply a police information check and a copy of their credentials.

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licenses and certificates required of candidates.  For details please refer to the class specification which is available for inspection in the Human Resources Department and on WestNet.

Position Status:
Union (WVMEA) – Casual

Hours of Work:
Hours and days of work may vary (shift work with various hours and days including weekends, evenings, and early mornings, on a rotating basis)

Starting Rate of Pay:
$34.24 per hour (2022 Rates) plus 12% in lieu of benefits
This position has a pay structure with five steps increase after certain hours.

Closing Date:
11:59 p.m. on Tuesday, August 8, 2023

To Apply:

Please visit the District of West Vancouver’s Career Centre at westvancouver.ca/careers to apply for this position.

We want to thank all applicants, however only those chosen for an interview will be contacted