Utility Operator – Wheatland County

30 June 2023

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Job Description

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Utility Operator


Position Reports To: Utility Operator Foreman

Position Summary:
The Utility Operator is responsible for the operation and maintenance of Wheatland County’s various water treatment plants, wastewater treatment facilities, and associated distribution and collection systems to ensure that residents have safe, clean water, and a dependable sewage treatment disposal system.

Reporting to the Utility Operator Foreman, the Utility Operator maintains water treatment plants, pump houses, wastewater lagoons, lift stations and associated facilities to ensure the availability of a clean community water supply and environmental protection.

Key Responsibilities:

  • Conduct maintenance of the water treatment plants including daily sampling, testing, flow controls, chemical dosage, and accurate recording as per Alberta Environment and Protected Areas requirements.
  • Conduct maintenance, perform record keeping, and report as required and necessary to applicable authorities for all water and wastewater points.
  • Operate and maintain wastewater collection and wastewater treatment systems.
  • Prepare accurate reporting on water and wastewater environmental compliance as per license requirements.
  • Meter reading, inspection, and maintenance for water and wastewater systems.
  • Assist with capital planning.
  • Establish preventive maintenance schedules.
  • Keep a daily log of events, repairs, operational changes and challenges.
  • Recommend the purchase of goods and equipment.
  • Maintain inventories of chemicals.
  • Provide information for use in reports to government agencies, departments and other organizations as required.
  • Ensure records are maintained.
  • Back up and helping current operators in their designated hamlets.
  • Turn on and off customer services as directed.
  • Water well monitoring and maintenance.
  • Assist with budget preparation.
  • Assist with 5-year capital replacement and maintenance plan.
  • Ensure adherence to all applicable Wheatland County policies and bylaws.
  • Ensure compliance with OH&S including attendance at safety meetings, being properly trained in OH&S related topics, and ensuring work is completed in a safe manner.
  • Appropriately, and in a timely manner complete all administrative tasks.
  • Relate to and communicate with co-workers, management, ratepayers, and vendors sincerely, clearly, tactfully, promptly, and courteously; respond to inquiries and complaints promptly and professionally.
  • Other duties as assigned.


  • Minimum of a high school diploma.
  • Must maintain the appropriate level of certification in each of the following: Water Treatment II, Water Distribution I, Wastewater Treatment I, and Wastewater Collection I.
  • Post-secondary education or training in water and wastewater treatment is preferred.
  • SCADA experience is considered an asset.
  • Working knowledge of the Neptune 360 system is an asset.
  • Minimum 2 years of experience in water treatment plant operations is preferred.
  • Valid Class 5 Alberta drivers’ licence.
  • High degree of quality, accuracy, timeliness, and precision is required.
  • Must be able to troubleshoot and resolve operational issues.
  • Ability to work accurately with mathematics daily, including percentages, calculating dosages and dilutions.
  • Must be able to work independently with minimal supervision.
  • Effective computer skills including Excel, Word, Outlook, and accounting software programs.
  • Strong organizational and time management skills.
  • Effective written and interpersonal communication skills.
  • Ability to communicate effectively with other team members, the public / County citizens, external agencies, etc.

Working Conditions:

  • Monday – Friday, 40 regular hours/week.
  • Work is primarily outside of the Wheatland County Administrative office with outside duties including, but not limited to, physical inspection of facilities and sites.
  • Occasional overtime, modified shifts, or on call may be required. (Weekend and holiday work may be required.)